Privacy Policy

This Pri­va­cy Pol­i­cy describes how www​.maud​borup​.com (the Site” or we”) col­lects, uses, and dis­clos­es your Per­son­al Infor­ma­tion when you vis­it or make a pur­chase from the Site.

Collecting Personal Information

When you vis­it the Site, we col­lect cer­tain infor­ma­tion about your device, your inter­ac­tion with the Site, and infor­ma­tion nec­es­sary to process your pur­chas­es. We may also col­lect addi­tion­al infor­ma­tion if you con­tact us for cus­tomer sup­port. In this Pri­va­cy Pol­i­cy, we refer to any infor­ma­tion that can unique­ly iden­ti­fy an indi­vid­ual (includ­ing the infor­ma­tion below) as Per­son­al Infor­ma­tion”. See the list below for more infor­ma­tion about what Per­son­al Infor­ma­tion we col­lect and why.

Device infor­ma­tion

  • Exam­ples of Per­son­al Infor­ma­tion col­lect­ed: ver­sion of web brows­er, IP address, time zone, cook­ie infor­ma­tion, what sites or prod­ucts you view, search terms, and how you inter­act with the Site.
  • Pur­pose of col­lec­tion: to load the Site accu­rate­ly for you, and to per­form ana­lyt­ics on Site usage to opti­mize our Site.
  • Source of col­lec­tion: Col­lect­ed auto­mat­i­cal­ly when you access our Site using cook­ies, log files, web bea­cons, tags, or pixels.
  • Dis­clo­sure for a busi­ness pur­pose: shared with our proces­sor Shopify.

Order infor­ma­tion

  • Exam­ples of Per­son­al Infor­ma­tion col­lect­ed: name, billing address, ship­ping address, pay­ment infor­ma­tion (includ­ing cred­it card num­bers Pay­Pal, Ama­zon Pay, or alter­na­tive pay­ment meth­ods), email address, and phone number.
  • Pur­pose of col­lec­tion: to pro­vide prod­ucts or ser­vices to you to ful­fill our con­tract, to process your pay­ment infor­ma­tion, arrange for ship­ping, and pro­vide you with invoic­es and/​or order con­fir­ma­tions, com­mu­ni­cate with you, screen our orders for poten­tial risk or fraud, and when in line with the pref­er­ences you have shared with us, pro­vide you with infor­ma­tion or adver­tis­ing relat­ing to our prod­ucts or services.
  • Source of col­lec­tion: col­lect­ed from you.
  • Dis­clo­sure for a busi­ness pur­pose: shared with our proces­sor Shopi­fy, our ship­ping and ful­fill­ment apps, Ship­Sta­tion, our sales chan­nels Face­book, Ama­zon and Insta­gram, our pay­ment gate­ways, Pay­Pal, Ama­zon Pay, and Shopi­fy payments.

Cus­tomer sup­port information

  • Exam­ples of Per­son­al Infor­ma­tion col­lect­ed: name, billing address, ship­ping address, pay­ment infor­ma­tion (includ­ing cred­it card num­bers Pay­Pal, Ama­zon Pay, or alter­na­tive pay­ment meth­ods), email address, phone num­ber and rea­son for sub­mit­ting sup­port ticket.
  • Pur­pose of col­lec­tion: to pro­vide cus­tomer support.
  • Source of col­lec­tion: col­lect­ed from you.

Minors

The Site is not intend­ed for indi­vid­u­als under the age of 13. We do not inten­tion­al­ly col­lect Per­son­al Infor­ma­tion from chil­dren. If you are the par­ent or guardian and believe your child has pro­vid­ed us with Per­son­al Infor­ma­tion, please con­tact us at the address below to request deletion.

Sharing Personal Information

We share your Per­son­al Infor­ma­tion with ser­vice providers to help us pro­vide our ser­vices and ful­fill our con­tracts with you, as described above. For example:

  • We use Shopi­fy to pow­er our online store. You can read more about how Shopi­fy uses your Per­son­al Infor­ma­tion here: https://​www​.shopi​fy​.com/​l​e​g​a​l​/​p​r​ivacy.
  • We may share your Per­son­al Infor­ma­tion to com­ply with applic­a­ble laws and reg­u­la­tions, to respond to a sub­poe­na, search war­rant or oth­er law­ful request for infor­ma­tion we receive, or to oth­er­wise pro­tect our rights.

Behavioral Advertising

As described above, we use your Per­son­al Infor­ma­tion to pro­vide you with tar­get­ed adver­tise­ments or mar­ket­ing com­mu­ni­ca­tions we believe may be of inter­est to you. For example:

For more infor­ma­tion about how tar­get­ed adver­tis­ing works, you can vis­it the Net­work Adver­tis­ing Initiative’s (“NAI”) edu­ca­tion­al page at http://​www​.net​workad​ver​tis​ing​.org/​u​n​d​e​r​s​t​a​n​d​i​n​g​-​o​n​l​i​n​e​-​a​d​v​e​r​t​i​s​i​n​g​/​h​o​w​-​d​o​e​s​-​i​t​-work.

You can opt out of tar­get­ed adver­tis­ing by:

Addi­tion­al­ly, you can opt out of some of these ser­vices by vis­it­ing the Dig­i­tal Adver­tis­ing Alliance’s opt-out por­tal at: http://​optout​.aboutads​.info/.

Using Personal Information

We use your per­son­al Infor­ma­tion to pro­vide our ser­vices to you, which includes: offer­ing prod­ucts for sale, pro­cess­ing pay­ments, ship­ping and ful­fill­ment of your order, and keep­ing you up to date on new prod­ucts, ser­vices, and offers.

Retention

When you place an order through the Site, we will retain your Per­son­al Infor­ma­tion for our records unless and until you ask us to erase this infor­ma­tion. For more infor­ma­tion on your right of era­sure, please see the Your rights’ sec­tion below.

Automatic decision-making

If you are a res­i­dent of the EEA, you have the right to object to pro­cess­ing based sole­ly on auto­mat­ed deci­sion-mak­ing (which includes pro­fil­ing), when that deci­sion-mak­ing has a legal effect on you or oth­er­wise sig­nif­i­cant­ly affects you.

We do not engage in ful­ly auto­mat­ed deci­sion-mak­ing that has a legal or oth­er­wise sig­nif­i­cant effect using cus­tomer data.

Our proces­sor Shopi­fy uses lim­it­ed auto­mat­ed deci­sion-mak­ing to pre­vent fraud that does not have a legal or oth­er­wise sig­nif­i­cant effect on you.

Ser­vices that include ele­ments of auto­mat­ed deci­sion-mak­ing include:

  • Tem­po­rary denylist of IP address­es asso­ci­at­ed with repeat­ed failed trans­ac­tions. This denylist per­sists for a small num­ber of hours.
  • Tem­po­rary denylist of cred­it cards asso­ci­at­ed with denylist­ed IP address­es. This denylist per­sists for a small num­ber of days.

Your rights

CCPA

If you are a res­i­dent of Cal­i­for­nia, you have the right to access the Per­son­al Infor­ma­tion we hold about you (also known as the Right to Know’), to port it to a new ser­vice, and to ask that your Per­son­al Infor­ma­tion be cor­rect­ed, updat­ed, or erased. If you would like to exer­cise these rights, please con­tact us through the con­tact infor­ma­tion below.

If you would like to des­ig­nate an autho­rized agent to sub­mit these requests on your behalf, please con­tact us at the address below.

Cookies

A cook­ie is a small amount of infor­ma­tion that’s down­loaded to your com­put­er or device when you vis­it our Site. We use a num­ber of dif­fer­ent cook­ies, includ­ing func­tion­al, per­for­mance, adver­tis­ing, and social media or con­tent cook­ies. Cook­ies make your brows­ing expe­ri­ence bet­ter by allow­ing the web­site to remem­ber your actions and pref­er­ences (such as login and region selec­tion). This means you don’t have to re-enter this infor­ma­tion each time you return to the site or browse from one page to anoth­er. Cook­ies also pro­vide infor­ma­tion on how peo­ple use the web­site, for instance whether it’s their first time vis­it­ing or if they are a fre­quent visitor.

We use the fol­low­ing cook­ies to opti­mize your expe­ri­ence on our Site and to pro­vide our services.

Cookies Necessary for the Functioning of the Store

NameFunc­tion
_​abUsed in con­nec­tion with access to admin.
_​secure_​session_​idUsed in con­nec­tion with nav­i­ga­tion through a storefront.
cartUsed in con­nec­tion with shop­ping cart.
cart_​sigUsed in con­nec­tion with checkout.
cart_​tsUsed in con­nec­tion with checkout.
checkout_​tokenUsed in con­nec­tion with checkout.
secretUsed in con­nec­tion with checkout.
secure_​customer_​sigUsed in con­nec­tion with cus­tomer login.
storefront_​digestUsed in con­nec­tion with cus­tomer login.
_​shopify_​uUsed to facil­i­tate updat­ing cus­tomer account information.

Reporting and Analytics

NameFunc­tion
_​tracking_​consentTrack­ing preferences.
_​landing_​pageTrack land­ing pages
_​orig_​referrerTrack land­ing pages
_​sShopi­fy analytics.
_​shopify_​fsShopi­fy analytics.
_​shopify_​sShopi­fy analytics.
_​shopify_​sa_​pShopi­fy ana­lyt­ics relat­ing to mar­ket­ing & referrals.
_​shopify_​sa_​tShopi­fy ana­lyt­ics relat­ing to mar­ket­ing & referrals.
_​shopify_​yShopi­fy analytics.
_​yShopi­fy analytics.

The length of time that a cook­ie remains on your com­put­er or mobile device depends on whether it is a per­sis­tent” or ses­sion” cook­ie. Ses­sion cook­ies last until you stop brows­ing and per­sis­tent cook­ies last until they expire or are delet­ed. Most of the cook­ies we use are per­sis­tent and will expire between 30 min­utes and two years from the date they are down­loaded to your device.

You can con­trol and man­age cook­ies in var­i­ous ways. Please keep in mind that remov­ing or block­ing cook­ies can neg­a­tive­ly impact your user expe­ri­ence and parts of our web­site may no longer be ful­ly accessible.

Most browsers auto­mat­i­cal­ly accept cook­ies, but you can choose whether or not to accept cook­ies through your brows­er con­trols, often found in your browser’s Tools” or Pref­er­ences” menu. For more infor­ma­tion on how to mod­i­fy your brows­er set­tings or how to block, man­age or fil­ter cook­ies can be found in your browser’s help file or through such sites as www​.allabout​cook​ies​.org.

Addi­tion­al­ly, please note that block­ing cook­ies may not com­plete­ly pre­vent how we share infor­ma­tion with third par­ties such as our adver­tis­ing part­ners. To exer­cise your rights or opt-out of cer­tain uses of your infor­ma­tion by these par­ties, please fol­low the instruc­tions in the Behav­ioral Adver­tis­ing” sec­tion above.

Do Not Track

Please note that because there is no con­sis­tent indus­try under­stand­ing of how to respond to Do Not Track” sig­nals, we do not alter our data col­lec­tion and usage prac­tices when we detect such a sig­nal from your browser.

Changes

We may update this Pri­va­cy Pol­i­cy from time to time in order to reflect, for exam­ple, changes to our prac­tices or for oth­er oper­a­tional, legal, or reg­u­la­to­ry reasons.

Contact

For more infor­ma­tion about our pri­va­cy prac­tices, if you have ques­tions, or if you would like to make a com­plaint, please con­tact us by e‑mail at support@​maudborup.​com or by mail using the details pro­vid­ed below:

Maud Borup, Inc., 3650 Annapo­lis Lane N, Ste 101, Ply­mouth MN 55447, Unit­ed States

Last updat­ed: 10/28/2020

If you are not sat­is­fied with our response to your com­plaint, you have the right to lodge your com­plaint with the rel­e­vant data pro­tec­tion authority.